You can remind your clients about jobs with SMS when:

  • your workers are starting their way to client address (click on En route button);
  • a job was scheduled for the current day and you want the client to be ready for the appointed time.


You can set the time when your clients will be reminded about planned jobs.  If the job is planned for 21:00, you can configure Planado to send messages at 15:00. 


When your employee begins his way to a client - presses on En route button in the mobile application, your client will receive a message.


You can configure the exact body of the message as well as the time it will be sent.


Planado will send SMS to the primary client phone number in the job.


You can read more details about SMS notifications in our article Configure SMS.


If you need any help, leave us a ticket or write to our email address: support@planado.app.