Configuration and troubleshooting

Cannot see my jobs in the application
Once a job is published, the worker can view the assigned tasks in the mobile application. Below are the main reasons that mi...
Wed, 10 Sep, 2025 at 6:01 PM
Push notifications are not sent
Why are Planado push notifications not coming to your phone? This guide covers the most common push notification problems. Not...
Tue, 16 Sep, 2025 at 3:58 PM
Geolocation does not get updated on Android
When the geolocation is sent Planado sends geolocations to the server in two cases: when assignee works with a job in the...
Tue, 16 Sep, 2025 at 5:21 PM
Location is not updating on iOS
When the location is sent Planado sends locations to the server in two cases: when assignee works with a job in the Planado app; when Planado is running...
Tue, 16 Sep, 2025 at 5:29 PM