Planado mobile application gets worker location:
every 2 minutes;
every time job status is changed, in other words when buttons En route, Start, Pause, Finished are pressed.
Dispatchers can view workers' locations on the Map page in the web application.
The map shows the current location of the worker. In the left menu, you can see a list of all workers whose location is known.
You can click on any worker from the list to see their latest location as well as the time when the last coordinates were taken and battery energy.
Jobs are also shown on the map. You can filter them by status.
⚠️ You can switch between Google maps and Yandex maps. Go to Settings → General and in the Map section switch to the one you need. Page with Settings is only available for users with Administrator access.
To see worker locations for the last 7 days click on their history button (?) near their names.
Coordinates can also be viewed for every job.
Besides coordinates, you can see a time when the worker was in this spot, accuracy of geolocation, and distance to the job.
⚠️ Accuracy depends on the quality of the GPS signals on workers' devices.
⚠️ Locations are taken even when Planado works in offline mode. Once the connection to the internet is restored, all the coordinates will be sent to the server.
Switch to the Jobs page to see all the jobs on the map. You can see all the current jobs, jobs without a date, and scheduled for the future.
Jobs can also be filtered by territory, type, and template. All jobs in the list are grouped by status.
You can use Only visible on map filter to view jobs that lay inside the borders of your screen. It helps the page to load more easily when you have too many jobs.
To see jobs only on specific days, click on Period and select an interval.
Click on the job to open the editing window. You can change the job date and an assignee. To edit other fields, click on the job name.
If some workers do not appear on the map, check if their devices are configured correctly.
If you need any help, leave us a ticket or write to our email address: firstname.lastname@example.org.